If you live near the tracks, you might want to keep this information handy in the event you want to report a problem on the CSX property.
Contact Us - CSX.com
Report a Railroad Emergency: 1-800-232-0144 Any issue or incident that risks the safety of any person should be reported immediately. Be prepared to tell us your name, location and what you observed.
Police Officer R.A. Kaplan
New York City Police Department
Neighborhood Coordination Officer, Sector D